Living with pets in Reno, Sparks, and Carson City brings joy, but it also brings accidental messes. If you are struggling with a lingering ammonia smell that returns every time the weather warms up, store-bought sprays are not the solution.
At Reno Carpet Care, we specialize in Pet Urine Odor Removal Reno. Unlike standard carpet cleaning, which only treats the surface, our process targets the subfloor and carpet padding where urine crystals hide. Using advanced UV light detection and enzymatic digesters, we neutralize the odor at the molecular level, restoring the freshness and health of your home.
Get Your Free Quote
Fill this out for 10% OFF your first cleaning.
When a pet urinates on the carpet, the liquid penetrates the fibers and soaks into the porous carpet padding and subfloor. As the liquid evaporates, it leaves behind urine crystals. These crystals remain trapped deep in the floor.
When humidity rises in Northern Nevada, these crystals re-hydrate and “off-gas,” releasing a strong ammonia odor back into the room. To permanently fix the problem, you must remove these crystals physically, not just perfume them.
We treat your home with the same care we would treat our own, using hospital-grade technology to ensure safety and results.
We are confident in our sub-surface extraction method. If we treat an area and the odor persists, we will return to re-treat the area at no additional cost. Our goal is complete remediation, not a quick fix.
Your pets walk, sleep, and play on your floors. We use biodegradable, non-toxic enzyme cleaners that are safe for dogs, cats, and crawling children immediately after the service is complete. There are no harsh chemical residues left behind.
We utilize the "Water Claw" sub-surface extraction tool. This specialized equipment allows us to flood the contaminated padding with cleaning solution and extract it from the bottom up, removing the urine without needing to pull up the carpet in most cases
You cannot clean what you cannot see. Many urine spots are invisible to the naked eye. We start every service by darkening the room and using high-intensity ultraviolet light to map out every urine deposit, salt crystal, and protein stain hidden in your carpet fibers.
Once identified, we saturate the affected spots with a heavy duty enzymatic digester. This bio-active solution penetrates the carpet backing and padding. The enzymes actively “eat” the bacteria and break down the chemical bonds of the uric acid crystals responsible for the smell.
03
After the enzymes have neutralized the odor source, we use our truck-mounted steam cleaning system to flush the area with 200°F fresh water. This creates a thermal shock that sanitizes the fibers and extracts the waste, bacteria, and cleaning solution completely.
Not every pet accident requires a major restoration. We offer tailored solutions to fit the severity of the damage and your budget.
This option is best for occasional accidents or fresh spots that haven’t soaked through. We apply a heavy topical enzyme treatment to the face fibers of the carpet, followed by standard steam cleaning. This refreshes the carpet and removes surface bacteria effectively.
This is our most popular service for recurring spots or smells that linger. We use the “Flood & Extract” method. We saturate the carpet and padding with enzymes, let it dwell to break down the salts, and then use the Water Claw tool to extract the fluid from deep within the pad without lifting the carpet.
For severe saturation, multiple pets, or damage to the subfloor, surface cleaning is not enough. In these cases, we pull back the carpet, remove and dispose of the contaminated padding, seal the subfloor with an odor blocker, install new padding, and treat the carpet backing before reinstalling.
Who We are
Accidents aren’t the only mess our furry friends make. We offer a full suite of services to handle every type of pet damage in Reno and Sparks.
Cat urine is more potent than dog urine due to its high concentration of ammonia and uric acid. We use a specific formula designed to break down the unique chemical structure of feline markers, ensuring they do not return to mark the same spot again
From muddy paw prints to biological accidents, dogs can wreck a carpet fast. Our high-heat extraction sanitizes the fibers and lifts deep-set soil, effectively restoring the color of your traffic lanes and removing “wet dog” smells.
Did your pet get locked in a room and dig up the carpet at the doorway? Don’t lose your security deposit. We can patch the damaged area with a seamless bonded insert (carpet patch) that looks like the damage never happened.
Odor isn’t the only problem; bacteria is too. We apply a hospital-grade sanitizer that kills 99.9% of bacteria and viruses found in pet waste, making your floor safe and hygienic for your family.
Protect your investment from future accidents. After cleaning, we apply a clear protective barrier that coats the carpet fibers. This creates surface tension that prevents fresh urine accidents from soaking in immediately, giving you time to wipe them up.
If your pet had an accident on the floor, they have likely been on the furniture too.
We treat sofas, armchairs, and mattresses with pet-safe enzymes to neutralize body oils and odors.
We offer a specialized Urine Submersion Bath for area rugs at our facility. This process flushes out 100% of contaminants that cannot be removed in-home.
From the mountains of Truckee to the valleys of Carson, our technicians are on the road daily.
We do not charge travel fees for our primary service zones.
When you book your first service online!
We don’t buy reviews; we earn them. See what your neighbors in Sparks, Reno, and Carson City are saying about our service.
Jessica M.
Caughlin Ranch
“I honestly thought I’d have to rip up the carpet in the guest room. Our older cat had been hiding and peeing in a corner behind the bed for weeks. Reno Carpet Care came in with a UV light, found exactly where the problem was, and treated the subfloor. The ammonia smell is completely gone. They saved me a fortune on new flooring.”
David R.
Double Diamond
“We love our new puppy, but potty training was wrecking our living room. I tried every enzyme spray from the pet store, but on hot days, the smell would always come back. These guys did a deep extraction that actually pulled the urine out of the padding. It’s been two months and the house still smells fresh.”
Ashley K.
Wingfield Springs, Sparks
“My dog kept marking the same spot in the hallway no matter how much I scrubbed. The technician explained that the scent was trapped deep in the padding. After their treatment, the odor was neutralized and my dog hasn’t gone back to that spot once. Real professionals who know their stuff.”
The cost of professional pet odor removal varies depending on the severity of the problem, the size of the affected area, and the type of treatment required. Contact us for a free estimate.
Professionals use a combination of techniques, including UV blacklight inspection, enzyme injection, and deep steam extraction, to eliminate urine odors at the source. They also use odor neutralizers and bacterial digesters to break down urine crystals and bacteria.
The best way to eliminate pet urine smell is to hire a professional pet urine odor removal service. DIY methods often fail to address the underlying cause of the odor, leading to recurring problems.
Enzyme cleaners are the strongest pet odor remover option available. These cleaners contain enzymes that break down the odor-causing molecules in urine, effectively neutralizing the smell.
Yes, with professional treatment, pet urine smell can be permanently eliminated. Our 100% odor removal guarantee ensures that your home will be fresh and odor-free.
You may still smell dog pee after cleaning if the urine has penetrated deep into the carpet padding or subfloor. Standard cleaning methods often fail to reach these areas, leaving behind residual odors. Humidity amplifies stench in these situations. Professional Pet Urine Odor Removal is needed to address the underlying contamination.
